The Golden Rule of Speaking

By Barb

Ever heard someone drone on and on at a meeting, conference . . . or dinner table? Me too! Dare I ask, “Is it if you?” Not sure? I just read a fascinating article by Bruce Kasanoff. He makes some great points and asks some great questions such as: When does time go faster for you, when you are talking to someone? or when you…

These Strategies Won’t Work For Me

By Barb

I’ve been leading a lot of workshops lately, sharing tools and strategies to improve communication and relationships. There’s one statement that no matter where or what group I’m with, someone will say it. Do you know what it is? Here it is . . . “These tools and strategies are all fine but they’re not going to get me what I need.” And it’s true!!…

5 Simple Body Language Tips For Speaking Up

By Barb

Have you ever wondered why some leaders seem so powerful and others . . . well, weak and timid come to mind (those words don’t paint a pretty picture, do they?). Last week I led a 2-day workshop on creating partnerships. It’s a full-on highly interactive workshop, with lots of learning occurring. One focus of the workshop was to take a ‘stand’ on becoming a…

Stop Causing Defensiveness in Others: Change One Word

By Barb

Sometimes the best learning comes from eavesdropping! Don’t you think? Here’s what I learned while having a chai tea latte at one of my favourite haunts . . . Two men in their 30’s, sat down at the table next to me. One man started speaking about a young lady whom they both seemed to know – oh it’s probably important for you to…

CPR For Confrontations

By Barb

Do you ever avoid confrontations? Maybe the better question is, “How often do you avoid confrontations?” When I was a manager, there was an individual who routinely shouted at colleagues, had outbursts of anger when she didn’t get her way, snapped at clients when they phoned the office and physically intimidated others. As a leader it was my responsibility to do something about her behaviour. Yikes!…


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  • Our workshop participants found Barb’s approach to teaching at the Centre for Professional Development to be dynamic and engaging.  Barb not only taught effective communication and presentation skills, but also role modelled techniques throughout the day. Participants were excited to be able to apply learning’s directly into their day to day roles

    Leasa Knechtel

    Associate Director at the Centre for Professional Development, Lawrence S. Bloomberg Faculty of Nursing, University of Toronto.

  • Your plenary session was a real asset and a great contribution to the success of our National IPAC Conference. From beginning to end participants were energized and actively engaged.


    Gwyneth Meyers BSc, MSc, PhD

    Scientific Committee Chair

  • “The workshop was wonderful!! Barb walked the talk by continuously demonstrating the tips and skills she was teaching! It was amazing to see it all come together. I would recommend the workshop to anyone who has to present.”

    Bev Waite, Education Lead-Nursing,

    Sunnybrook Health Sciences Centre

  • I told one of the nurse educators that it was the best 3 hours I have spent in a training session as the content was clear, relevant, exactly enough to be able to incorporate into presentations, and you demonstrated each point which was great. It was watching an expert at work.

    Aideen Carroll, Advanced Practice Nurse Educator

    Toronto General Hospital

  • Your workshop was also a big hit. It was interesting to hear people talk about it as not good, but great.

    Debbie Ross

    CMP Manager of Governance and Events CNA

  • After working with Barb, our team returned to work energized, enthused and inspired to utilize tools that increase our communication, clarity and relationship with not only each other, but also with the residents and families that we serve. I would highly recommend Barb if you want to bring out the best in your team.

    Dale Clements, Administrator

    Columbus Residence

  • Barb Langlois led a wonderful one day workshop for 45 Clinical Nurse Educators in Saskatoon Health Region. She worked with us in advance to really understand our learning needs, Six months later, I see CNEs using Barb’s techniques to engage learners and I use them myself in my own presentations. I strongly recommend Barb – she is a very skilled facilitator who connects with learners in a very meaningful and effective way.

    Margot Hawke RN, BSN, MCEd, Nursing Professional Practice Lead

    Saskatoon Health Region


Seriously? Me, too! covers 10 Power Strategies that seriously work. It takes everyday situations that you can relate to, sprinkles in a bit of humour (you can’t be serious all the time) and demonstrates how you can achieve personal success — one simple step at a time. Learn More »


Simplify Your Smarts

What’s the point of being smart if nobody understands what you have to say? Have you interacted with someone who is really smart but w